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Privacy Policy

This Privacy Policy, created for Virgo Holding (“we,” “us,” or “our”), explains how and why we may collect, access, store, use, and share (“process”) your personal information when you engage with our services (“Services”), including when you:

  • Visit our website at https://www.virgoholdings.com/, or any website of ours that links to this Privacy Policy.
  • Connect with us through various avenues, including participation in sales initiatives, marketing campaigns, or events.

We may revise the Privacy Policy periodically. We strongly recommend reviewing this policy frequently to remain informed about the ways we safeguard your personal data.

Questions or Concerns?

By reading this Privacy Policy, you can better understand your rights and the choices available to you regarding your data. We are committed to responsibly managing how your personal information is handled. If you do not agree with our policies or procedures, we respectfully request that you discontinue using our services. If you still have any questions, reach out to us at info@virgoholdings.com.

Your Consent

When you use our services, you’re giving us the consent to collect, process, and store your personal data in line with this policy.

What We Collect and Why

Personal Information

To give you the best experience, we may ask for details like:

  • Your name so we know who you are.
  • Email address to keep you updated or answer any of your queries.
  • Phone number to reach out to you.
  • Company Name to understand your needs.
  • Location to personalize your experience where applicable.

Our site may include links to external websites. Once you click on one of those links, their privacy policies take over. Be sure to check them out so you’re aware of how they handle your data.

Usage Data

We also keep track of how you interact with our website, which might include:

  • Your device’s IP address (your internet “address”).
  • The browser type and version you’re using.
  • Which pages you visit, how long you stay, and when you’re browsing.
  • Diagnostic details that help us fix bugs or improve our services.

Cookies and Tracking

We use cookies, small files saved on your device, to optimize and enhance your experience with our services. These help us remember things like:

  • What’s necessary: Ensuring the Platform works smoothly.
  • Your preferences: Making your experience more personal.
  • Ads you see: We or third-party providers use cookies for showing ads relevant to your interests.

If you’d prefer not to use cookies, you can tweak your browser settings. Keep in mind that certain features may not function as intended if they are disabled.

How We Use Your Information

Here’s why we collect your data:

  • To provide, maintain, and improve our services.
  • To let you know about updates or changes.
  • To enable interactive features like comments or live chat.
  • To provide support and handle your questions.
  • To analyze how people use our services so we can make them better.
  • To ensure everything runs efficiently and troubleshoot any issues encountered.

Keeping Your Data Safe

Your security is our priority. We use modern technologies like encryption and controlled access to keep your data safe. While we do everything we can to protect your information, no system is 100% secure, so we can’t guarantee absolute protection against breaches.

Sharing and Transferring Your Data

Sharing

At times, to deliver our services efficiently, we share your information. This could include:

  • Trusted partners and service providers working with us.
  • Marketing agencies under strict contracts to protect your data.
  • We are obligated to share information with legal authorities when required by law.
  • New business owners, in case of a merger, sale, or restructuring (under confidentiality agreements).

Transferring

Your data might be stored or processed outside the UAE, depending on where our servers are located. Don’t worry—we stick to strict legal rules to keep your data safe wherever it goes.

How Long We Keep Your Data

We keep your information only for as long as it is essential to:

  • Provide the services you signed up for.
  • Meet legal requirements.
  • Resolve disputes or enforce agreements.

Once your data is no longer required, we take steps to securely remove or anonymize it. If there’s ever a security breach, we’ll notify affected users promptly in line with data protection laws.

Your Data Rights

You have control over your data. Here’s what you can do:

  • Access it: You can request a copy of the data we have collected.
  • Fix it: Correct any mistakes or update outdated information.
  • Delete it: Ask us to remove your data, where possible.
  • Limit its use: Restrict how we process your data in certain cases.
  • Take it with you: Request a copy in a portable format.
  • Object to its use: If you disagree with how we’re processing your data.
  • Opt out: Withdraw your consent or unsubscribe from marketing.

To exercise these rights, drop us an email at info@virgoholdings.com.

Links to Other Sites

Our site may include links to external websites that we do not manage or control. If you choose to click on a link directing you to a third-party site, you will be taken to their website. Kindly read and review the privacy policy statement of any website you visit. Please note, we are not a responsible party for the content, privacy practices, or operations of third-party sites or services.

Contact Us

We’re here to help! If you have any concerns or questions about this policy, reach out to us by email: info@virgoholdings.com.